Existing Resellers have come to know the greatest part of being a Reseller is the support provided! Your clients are happy, as you as a Reseller are given expert support and materials to provide your clients. Our Support Desk team are here to help and make sure you have got everything covered. You wil never feel alone, as our Support Desk Team are highly trained web professionals that know the website software inside out and can help you learn how to use it and maximise its robust ability to be totally customised to your end client's needs. Our lightning fast response to your Support Tickets will amaze you every time!
Existing Resellers use either of these buttons to access the different Areas
Reseller Website Management is for ordering and managing websites. Add Support Tickets for our Support Desk to help you with by logging into the Reseller Website Management area. Reseller Resources are marketing and help materials provided to you for the country you are trading in.
Our Support Desk receives your requests 24 hours a day / 7 days a week. Contact Us any time we are here to help and look forward to supporting you with anything you need to know. We will point out where you can find more information and how to perform the required tasks to configure a website to your needs or whatever it is you need to know. The support desk is also open for you to provide feeedback on the website software for us to improve and make it better. We like to listen to reseller's and any of their client's comments on the website software, this is how it has become what it is today. Bugs are looked at with an utmost urgency and treated with Red Alert, so that we replicate the bug and fix it in lightning speed time. The thing we hear most form our Reseller's though is that everything just works and is so easy to use. This is why Reseller's clients are so happy and keep renewing! Our Support Desk Team's ability to respond to your requests is in minimal time with maximum support for you. We have got you covered!
Extensive User Manuals provide full details for using all features of the Website Software. Any of your website owners can in their Admin Area download the PDF manuals and see how to use the Website Software with screenshots that have clear instructions. All User Manuals are provided to you with the ability to re-brand them with your Business Name and logo. The User Manuals are what makes it easy for you to provide support to your client's as the screenshots and step by step guide on how to use the different areas of the website software and you can simply point them to the User Manual they need and they can get straight into making their website how they want to. As a reseller the User Manuals can be a great way to fast track learning the different features of the website software. Simply download the Masters we provide you, re-brand them and print one of each of the User Manuals for you to read. It is very easy for a person to simply download the PDF and use the Search feature with the PDF reader to do searches on the things they need help with.
If you are not a Reseller and require more information about our Reseller Support, then please Contact Us and we will be happy to answer your questions.